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Frequently Asked Questions

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What's included in this promotion?

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  • Four (4) Arlo Pro 5s Spotlight Cameras

  • A one-month subscription to Arlo Secure

  • Four (4) short wall mounts

  • Four (4) rechargeable batteries

  • One (1) Arlo charging cable

  • Quick start guide

  • Configuration and labeling of each camera, along with connection to your existing wireless network

  • Programming and scheduling of the cameras according to the customer's specifications, including  

​        setting up notifications, schedules and alerts. 

  • Training provided on the Arlo app and its functions

  • Creating an Arlo account on the website and assign security

  • Basic installation service

  • On-site site survey

  • Cost - $695.00

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What is Basic Installation Service?

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In person site survey will be scheduled before the installation. The basic installation service includes mounting the interior cameras.

The installation of outdoor cameras will incur additional cost.

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How Many cameras are included? 

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Four (4)  Arlo Pro 5S cameras are included. Additional cameras can be purchased separately.

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Can I use the Arlo cameras indoors and outdoors?

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Yes. Arlo Pro 5S cameras can be used indoors or outdoors and are weather resistant.

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What is the Arlo secure subscription? 

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Arlo secure subscription is to use premium features like video cloud storage, emergency notifications, and more. Arlo subscription is not required to operate the cameras. You will have 30 days trial of the Arlo secure subscription. After 30 days, a subscription is required only for premium features. 

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How are the cameras connected?

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To connect the cameras, you must have a wireless network at your home or business. The cameras will link to your current Wi-Fi network. During the site visit, we will assess your Wi-Fi setup. If you do not have a network or if an upgrade is needed, we can assist in setting up a compatible network for the Arlo cameras, which will incur extra fees.

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What is the recommended internet speed?

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Recommended internet speed is 100 Mb/s and above. 

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What are the specs of the Arlo Pro 5S cameras?

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Maximum video resolution - 2K

Video Modes - 2K, 1080P, 720P

All Video Features - Auto Track and Zoom, HDR

Max Lens Field of View - 160° Diagonal

Floodlight/Spotlight - Spotlight, 6200K 25Lux@1M

Motion Detection -  Single motion detector, 130° horizontal

Night Vision - 2 high power IR LEDs (850nm) with IR cut filter

Indoor/Outdoor - Both - outdoor UV and weather-resistant

Digital Zoom - 12x

Microphone - Single high sensitivity Mic

Audio - Full Duplex 2-way Audio

Battery Life - 8 months

Operating Temperature - -20 to 45 degrees Celsius

Warranty - 1 year warranty

Base station compatibility - Compatible with VMB4000, VMB4500, VMB4540, VMB5000

Hub - Compatible with Arlo Security Hub

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Can I buy more than 4 cameras, and what is the additional cost? 

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Absolutely, additional cameras can be purchased separately and installed at your convenience.

The cost varies based on current promotions. Contact us for more information. 

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Can I still get this deal after it expires on December 7, 2024?

This promotional price is specifically for Black Friday and Cyber Monday. You can still purchase the cameras after December 7th, but the price will increase.

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